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Welcome to nike-factoryoutlet.us Online Shop

FAQ

 1. It's been two weeks, where is my order?
The delay doesn't happen often. But if there is any significant delay with your order we will contact you immediately. We will keep contacting you from the time your order is placed. When your shoes is sent out, we will provide you with a shipment tracking number at our own discretion. This tracking number will automatically be emailed to you. Meanwhile, you will receive our notification.So you do not have to email us asking if your package has been shipped.
 2. What happens if my shipment is lost or stolen?
It is unlikely that your package is lost or stolen. If we approve that your Goods disappears, we will resend you another for impenstate. But if the postal service delivers the shoes to the wrong address or you have moved of changed your address without notifying us in advance, we can do nothing to recover your Goods.
 3. What payment methods do you accept?

We accept following credit/Debit cards:
      VISA, MasterCard, Dinners Club International, American Express, JCB, VISA DEBIT, VISA Electron, Maestro, SOLO.

 4. How long does shipping take?

Shipping usually takes 7-14 business days from your order is shipped. Before that, there are 24 hours processing period.

 5. Do I have to pay sales tax?

No matter what countries you live, you do not need to pay any tax, no hidden fees.

 6. When will my order ship and what are my shipping c

We will ship your order as soon as possible after we received payment from you. And all our products are Free Shipping.

 7. What kind of currency do you accept?
At present, we accept US Dollars, British Pounds and Euro Dollars. For example, if you want to finish your payment with Euro Dollars, Please click on the Currencies button on the top of the page.
 8. What countries do you sell?

All countries.